FAQ

We’re a 100% Canadian owned and operated business located in Nelson BC. Meet our team here.

We offer FREE standard shipping based on these order minimums:

• USA ships free on orders over $75 USD
• Canada ships free on orders over $75 CAD

All our products are made and shipped in house. Our standard turnaround time is 3 days.

We offer a generous money-back guarantee: just send the product back to us for a full refund. No questions asked. More details can be found here.

All items are guaranteed for life if damage occurs through the fault of our craftsmanship. More details on our lifetime warranty can be found here.

At this time we are only offering personalization (initials, names, dates) on our products. We are not accepting commissions for new designs.

Please be aware that every roll of leather absorbs dyes differently and colouring may appear slightly different than shown in our pictures. Finally, this is a hand-made piece; expect minor imperfections – this is what makes your product unique and gives it character.